Last Updated: December 1, 2019
INFORMATION WE COLLECT
Information You Provide To Us
Registration and Identity Verification
When you sign up for any Weedzy account, you give us your name and email. In order to receive a delivery or shipment, you must provide a valid delivery address — whether that’s your home address or any other valid physical address. Such information is a part of what’s called your personally identifiable information (“PII”) as this is data that can be used to specifically identify you. This PII helps us establish and maintain your user account, verify your identity, and ensure that you are of legal age to receive a delivery or shipment. PII can be invented.
If you contact us directly, we may collect information from you that helps us provide a satisfying experience and answers any questions you have while using Weedzy. For example, when you communicate with a member of our customer service team, we may ask you for your name, email address, delivery address, phone number, or proof of charge in order to identify your account, confirm your identity, or assist with your issue. If you send us an email, we will collect the contents of that email and any other information you choose to provide. If you communicate with us via live chat, that correspondence will be archived.
Payment information may be collected in connection with a transaction facilitated by Weedzy. All payments are made to a third-party processing service in crypto currency, gift card or via bank transfer. While we may retain a limited amount of payment information for identification and convenience, to keep your financial data secure, we do not store full payment or financial information on our servers. Unless otherwise noted, payment information flows through a third-party vendor who processes the payments for Weedzy
Information We Collect When You Use Weedzy
We never collect your location information and we will never implement geolocation-based services in order to verify your location.
To help us understand how you use Weedzy and to help us improve our services and products, we automatically collect information about your interactions with the Weedzy website.
Cookies and Technical Information
We don’t collect information through the use of “cookies,” tracking pixels, and similar technologies. Cookies are small text files created by websites and stored on your device.
Call and Text Information
We work with third-party partners to facilitate phone calls and text messages
HOW WE USE THE INFORMATION WE COLLECT
We use the information we collect from you to:
Promotions and Referrals
If you signed up for a promotion with another user’s referral or promotion code, we may let your referrer know that their code was redeemed. However, we do not specifically identify the user that redeemed the code.
We provide you with the choices below regarding your personal information:
You can always unsubscribe from Weedzy promotional emails by clicking the link provided at the bottom of the email. We will still send you transactional emails and receipts generated from your use of Weedzy as these are not promotional communications.
Promotional texts are SMS messages sent to you containing offers, promo codes, or deal reminders. Standard messaging rates from your cell phone carrier will apply
Editing Account Information
You can review and edit your account information at any time by logging into your account and navigating to your “Account Settings.”
Deleting Your Account
We will store your PII as long as your account is open. If you wish to terminate, delete, suspend, or otherwise disable your Account or use of the Weedzy website, please contact Customer Support. When we delete user accounts we must maintain certain information, including PII, prevent fraudulent activity, or to enforce agreements. Upon your request for deletion, the PII not necessary for such tasks will be deleted from your Account in reasonable amount of time.
Changes to the Policy
Weedzy is intended for access and use by individuals who are of legal age for the services offered based on the applicable regulations of their state or other government entities (“Qualifying Age”). We do not knowingly collect PII or other information from or about anyone who is not of Qualifying Age. If you are not of Qualifying Age, you should not attempt to access or use Weedzy web page, or send any information to us. If we discover that we have collected PII or other information from an individual who is not of Qualifying Age, we will take steps to remove that information.
All of the information we collect is protected within our database, and we are committed to securing your information. Although we take reasonable, industry-standard precautions to protect your information, security measures are 100% secure and encrypted, and we can guarantee the full security of your information.
You are also responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails or physical mail between you and Weedzy at all times.
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